Our Featured Emerald Units
We’ve partnered with Emerald to bring you two high-performance models,
each tailored to meet a range of household needs.
How Does a Hot Water Heat Pump Work?
Hot water heat pumps are pretty clever bits of kit. By extracting and harnessing thermal energy from the surrounding air, heat pumps can create 5kW of energy from just 1kW of electricity, increasing the efficiency and saving you money.
FAQs
Where are Emerald products from?
Emerald is a proudly Australian company, founded and operated out of Sydney’s Northern Beaches. Their dedicated team of engineers and specialists design, test, and develop energy-efficient solutions that are both high-quality and environmentally conscious. At Platinum Plumbing Plus, we work directly with Emerald to bring their trusted range of hot water heat pumps to homes across the region.
How do I get more information and data sheets?
If you’re after more technical details or product documentation, our team at Platinum Plumbing Plus is happy to provide you with brochures, specifications, and user guides. Just reach out, and we’ll send you everything you need to make an informed choice.
What's the difference between the All-In-One and the Split System Heat Pump?
Both the All-In-One and Split System hot water heat pumps from Emerald are built for energy efficiency, but they suit different household setups:
All-In-One: A single, compact unit with both the tank and heating system integrated. It’s great for homes with limited space and comes with built-in Wi-Fi for remote control through your smartphone.
Split System: A two-part system with a separate outdoor fan unit and a tank that can be placed indoors or outdoors. It offers greater flexibility, especially for larger homes or where space is constrained.
We can help recommend the right system for your household based on your layout, space, and energy needs.
What is the lifespan of an Emerald heat pump?
Emerald heat pumps are built to last 10–20 years with proper care. These systems are tested for Australian conditions but like all outdoor units, their longevity can be affected by exposure to direct sun, rain, or salt air.
During installation, we’ll help identify an optimal location that protects the unit from harsh weather to ensure the best possible lifespan.
Can I really save up to 82% when switching to a hot water heat pump?
Yes! You can save up to 82% on your hot water costs by switching from an electric or gas system to a heat pump. The actual savings depend on your household size, usage, and current energy setup—but for most people, the difference is noticeable.
How can Emerald hot water heat pumps save money?
Emerald heat pumps draw heat from the surrounding air to warm your water using significantly less electricity than traditional systems. That means lower bills month after month, with no compromise on performance.
Who installs my heat pump?
Your system will be professionally installed by Platinum Plumbing Plus, a trusted local team with experience in compliant installations. We’ll also ensure you meet the requirements for any rebates or government incentives you’re eligible for—so you can get the most value from your investment.
What are the government incentives offered on Emerald Heat Pumps?
Depending on your location, you may qualify for rebates when switching to an energy-efficient hot water heat pump. These incentives are part of a national push to reduce reliance on gas and traditional electric systems.
Platinum Plumbing Plus will help determine what rebates you’re eligible for – making the process simple from start to finish.