Split Hot Water Heat Pump System
Engineered for
Unrivaled Reliability
Our most efficient system
Save up to 80%
Our engineers rigorously tested our Split System Heat Pump again and again and again, to ensure it would perform reliably in any climate or environment (household or business), from Victoria to the NT.
**Up to 80% savings on annual hot water bills compared to instant electric.
Neat and Nimble
Engineered to fit effortlessly into spaces where room is limited. The separate tank and fan allow for flexible placement, giving you more options to arrange your setup to suit your space.
With this efficient layout, even tight spaces can accommodate a powerful hot water solution with ease and convenience.
A Perfect Fit
The Split System Heat Pump can be installed in any property type, from inner city apartments to outback ranches. Available in 200L & 300L tank sizes to ensure you can rely on your hot water supply.
Technically Superior
Superior DC Technology
DC technology increases efficiency by managing compressor speed and output, to accurately match the heating demand and in-turn, wastes and uses less energy.
Carbon Steel
Made using premium materials, including a carbon steel tank with diamond enamel coating. Engineered to withstand the demands of the Australian climate.
Sustainable R290 Refrigerant
As well as being extremely energy efficient, due to its exceptional heat transfer properties and a high latent heat of vaporisation, R290 is an entirely natural refrigerant with an extremely low Global Warming Potential, making it the perfect environmentally sound all rounder.
Versatile Placement
The separate tank and fan allow for flexible placement, allowing more options to arrange for setup, especially if room is limited.
Boost Mode
Use the control panel to boost mode and quickly heats water when demand spikes.
Quiet Operation
Use the control panel to set silent mode, reducing the system’s sound output while still efficiently heating water.
Costs You and the
Planet Less
Hot water accounts for up to 30% of total energy consumption, which is why our all-In-one hot water heat pump has been engineered to efficiently heat your home’s hot water for less.
FAQs
Where are Emerald products from?
Emerald is a proudly Australian-owned company based on Sydney’s Northern Beaches. Their team of engineers and product specialists design, test, and develop high-quality solutions that reduce both your costs and environmental impact. All products are developed to meet strict quality standards while offering great value.
Platinum Plumbing Plus is proud to stock and install Emerald’s trusted solutions across Victoria.
What’s the difference between the All-In-One and the Split System Heat Pump?
Both Emerald’s All-In-One and Split System heat pumps are engineered for high efficiency and long-term performance—but they differ in design and how they’re set up.
All-In-One Heat Pump: A compact system with both the tank and heating unit combined, ideal for homes with limited space. It features built-in Wi-Fi for remote monitoring and control.
Split System Heat Pump: Comes with a separate tank and compressor unit, offering more flexibility in installation—perfect for larger homes or tighter spaces. The tank can be installed indoors or outdoors.
Both options offer excellent energy savings. Not sure which one suits your space? Contact Platinum Plumbing Plus and we’ll help guide you through the best choice for your needs.
What is the lifespan of an Emerald heat pump?
Emerald hot water heat pumps are designed and tested to last between 10 to 20 years, depending on usage and maintenance.
Outdoor exposure to elements like rain, sun, and salt can reduce the lifespan, so we always recommend installing units in a protected area when possible. At Platinum Plumbing Plus, we’ll assess your site and advise on the ideal placement to maximise the longevity of your unit.
Who can install an Emerald Hot Water Heat Pump?
Emerald products must be installed by licensed professionals such as plumbers or electricians. As an authorised supplier and installer, Platinum Plumbing Plus ensures every heat pump is safely and efficiently installed to Australian standards. You can rely on our team to handle everything from delivery to setup and ongoing support.
Can I really save up to 82% by switching to a heat pump?
Yes, you can save up to 82% on your hot water bills by switching from traditional electric or gas systems to an Emerald heat pump. Actual savings depend on your household size and hot water usage, but most customers see significant reductions in their energy bills over time.
How do Emerald heat pumps help save money?
Unlike traditional systems that heat water directly using electricity, Emerald heat pumps use energy-efficient technology to draw warmth from the air—meaning they use far less power. This design can save you between 74% to 83% on your hot water costs compared to standard electric systems.
Who installs my heat pump?
Your Emerald heat pump will be professionally installed by our team at Platinum Plumbing Plus. We handle the entire process—from helping you choose the right system to installation and support. We’re also here to assist with any rebates or paperwork to make sure you get the most value from your new system.
Are there any government incentives for Emerald Heat Pumps?
Yes! The Australian Government offers state-based incentive programs that reward households for switching to more energy-efficient systems like heat pumps. Platinum Plumbing Plus can help determine your eligibility and guide you through the application process.
While rebates and rules vary by location, we ensure every installation complies with the relevant standards so you can take full advantage of available savings.